Often, a look at our FAQs is all it takes
You have a question about our robot family or something is not working as it should? No problem!
Here you will find solutions for all kinds of questions. With these, you can quickly and easily get your little helper up and running again. And if that should not work, then we are of course there to assist you personally.
Payment
What payment methods are accepted?
You can pay by prepayment via bank transfer, Paypal, credit card, Apple Pay, Google Pay, Klarna Pay Now, Klarna Pay Later, Klarna Slice it, Bancontact, eps-Überweisung or iDEAL. You can find more information at Payment and shipping.
To which account do I transfer the money when choosing bank transfer?
If you have chosen prepayment by bank transfer, please transfer the entire amount to the account number specified in the confirmation email. The account details will also be displayed after the purchase in the checkout. Please indicate your order number as reason for payment, so that we can allocate your payment as quickly as possible. As soon as we have received the payment, we will ship your order.